Last updated: 03 October 2025

Skin Safe (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, store, and protect your personal data in compliance with the Protection of Personal Information Act (POPIA), South Africa.

Information We Collect

When you interact with our website or make a purchase, we may collect the following information:

Browsing and usage data (collected via cookies to improve user experience).

Personal details (such as your name, email address, phone number, and delivery address).

Payment information (processed securely through trusted third-party providers; we do not store credit card details).

How We Use Your Information

Your personal information may be used for the following purposes:

To comply with legal obligations under POPIA.

To process and deliver your orders.

To provide customer service and support.

To improve our website and product offerings.

To send relevant updates, promotions, or newsletters (only if you have opted in).

Protection of Information

We take all reasonable measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. Data is stored securely, and only authorized personnel have access to it.

Sharing of Information

We do not sell or trade your personal information. However, we may share data with trusted service providers who assist us in operating our website, processing payments, or delivering your order. These parties are bound to keep your information confidential and secure.

Your Rights Under POPIA

Under the Protection of Personal Information Act (POPIA), you have the right to:

• Access the personal information we hold about you.
• Request corrections or updates to your information.
• Withdraw consent for direct marketing communications.
• Request deletion of your personal information, subject to legal or contractual restrictions.

To exercise these rights, please contact us at: info@skinsafe.co.za.

Cookies

Our website uses cookies to enhance your browsing experience. You may disable cookies in your browser settings, but this may affect certain website functionalities.

Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies.

Website Design & Management

This website was designed and is managed by Iron Edge Design, a digital marketing agency. Iron Edge Design may have limited access to website analytics and performance data for maintenance and optimization purposes but does not collect or use personal customer data for any other reason.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us at:

info@skinsafe.co.za

Compliance Notice: This Privacy Policy is in accordance with the Protection of Personal Information Act (POPIA), South Africa.